Recruiter Code of Conduct

This Recruiter Code of Conduct applies to all recruiters, employers, companies, hiring managers, talent acquisition teams, executive search firms, staffing firms, consultants, partners, and approved hiring users who access or use Korum, a platform operated by Worldhire Global Ltd.

This Code should be read together with our Terms of Use, Privacy Policy, Recruiter Terms, Candidate Consent Policy, Confidentiality & Consent Policy, Cookie Policy, Payments & Billing Policy, Data Retention & Deletion Policy, and any separate agreement, order form, subscription plan, or commercial terms agreed with Worldhire Global Ltd.

By requesting access to or using Korum as a recruiter, employer, company, hiring manager, or approved hiring user, you agree to follow this Recruiter Code of Conduct.

1. Purpose of This Code

Korum is designed to help trusted recruiters and companies discover and engage experienced professionals in a controlled, respectful, and privacy-aware environment.

This Code exists to protect:

• Professionals and candidates
• Recruiters and employers
• Confidential hiring workflows
• Candidate consent
• Profile visibility choices
• Platform integrity
• Employer brand reputation
• The trust model of Korum
• Recruiter access to Korum is a privilege, not an automatic right.
• Worldhire may approve, restrict, suspend, or terminate recruiter access where required to protect professionals, platform integrity, data security, confidentiality, compliance, or business trust.

2. Core Principles

All recruiters, employers, companies, and approved hiring users must follow these principles:

• Use Korum only for legitimate hiring purposes.
• Respect candidate visibility choices.
• Use candidate data only for relevant recruitment, hiring, executive search, staffing, or talent acquisition activity.
• Do not misuse, scrape, export, resell, or commercially exploit candidate data.
• Do not contact a professional’s current employer without explicit consent.
• Do not bypass reach-out / connection, consent, access request, or consent-led access workflows.
• Represent roles, companies, salaries, locations, and hiring authority honestly.
• Treat professionals with confidentiality and respect.
• Comply with applicable privacy, data protection, employment, anti-discrimination, communication, and hiring laws.
• Report suspected misuse, breach, or unauthorised access promptly.

3. Recruiter Access and Verification

Recruiter access is subject to verification and approval by Worldhire.

Worldhire may review information such as:

• Name
• Work email
• Company name
• Company website
• Company domain
• Company registration country
• Recruiter location
• Countries hired for
• Recruiter LinkedIn profile
• Company LinkedIn page
• Type of organisation
• Platform usage behaviour
• Security risk signals
• Sanctions or restricted-market risk
• Payment or billing status where applicable
• Worldhire may use automated, manual, or hybrid checks to approve, restrict, or review access.
• A recruiter may initially receive limited access. Higher access levels, reach-out / connection access, consent-led access, team access, or higher usage limits may require additional verification, billing details, company confirmation, or manual review.
• Worldhire may refuse, restrict, suspend, or terminate access if verification fails, information appears inaccurate, usage appears suspicious, or the account creates legal, security, compliance, confidentiality, or misuse risk.

4. Authorised Hiring Purpose

You may use Korum only for genuine hiring, recruitment, executive search, staffing, talent discovery, workforce planning, or approved business purposes.

Every search, profile view, reach-out / connection action, access request, shortlist, or candidate communication must be connected to a legitimate hiring purpose.

You must not use Korum for:

• Spam
• Unrelated marketing
• Sales prospecting
• Resume database building
• Candidate resale
• Data harvesting
• Competitor intelligence
• Surveillance
• Harassment
• Discrimination
• Unauthorised profiling
• Training external AI systems
• Any unlawful or unauthorised purpose

5. Profile Visibility Modes

Korum supports two main professional visibility modes:

• Discoverable Mode
• Confidential Mode
• You must understand and respect the difference between these modes.

6. Discoverable Mode Rules

Discoverable Mode is for professionals who want their profile to be discoverable by verified or approved recruiters, employers, companies, and hiring partners on Korum.

In Discoverable Mode, a professional’s profile information may be visible inside Korum.

This may include:

• Name
• Professional summary
• Work experience
• Current and previous roles
• Current and previous employers
• Education
• Skills
• Industry
• Function
• Location
• Notice period
• Salary or compensation range where provided
• Expected compensation range where provided
• CV/resume where uploaded or enabled
• Career preferences
• Availability status
• Other professional profile details submitted by the professional
• Direct contact details, such as phone number and email address, are hidden by default.
• You may message a Discoverable professional through Korum’s in-app connection workflow at no credit cost; messaging does not by itself disclose contact details.
• You may access direct contact details (email address and phone number) only through Korum’s paid contact-reveal feature where permitted. Contact reveal involves a one-time credit charge; once used, that access remains available to you. Contact reveal is not available where the professional has enabled do-not-contact, and is never available for Confidential Mode profiles.
• Discoverable Mode does not mean candidate information is public, unrestricted, downloadable, reusable, transferable, or available for resale.
• You must use Discoverable Mode information only for legitimate hiring purposes.

7. reach-out / connection Function Rules

reach-out / connection is a controlled Korum function.

In Discoverable Mode, messaging through reach-out / connection is free of credits, and approved hiring users may access direct contact details such as phone number or email address only through Korum’s paid contact-reveal feature (a one-time credit charge; not available where the professional has enabled do-not-contact, and never available for Confidential Mode profiles).

By using reach-out / connection, you confirm that:

• You have a genuine hiring purpose.
• The professional is relevant to a real opportunity, mandate, or approved search.
• You will use contact obtained only for hiring-related communication.
• You will not share contact obtained with unauthorised persons.
• You will not use information obtained for marketing, resale, spam, database building, or unrelated outreach.
• You will not contact the professional’s current employer.
• You will not transfer information obtained to unauthorised countries, systems, tools, clients, vendors, or third parties.
• You understand that reach-out / connection activity may be logged, monitored, reviewed, and retained.
• Worldhire may limit, monitor, suspend, or terminate reach-out / connection access if misuse is suspected.
• reach-out / connection access may be subject to usage limits, account tier, verification status, payment status, geography, role relevance, or platform risk controls.

8. Confidential Mode Rules

Confidential Mode is for professionals who are not publicly applying, are selectively open to opportunities, or require stronger confidentiality.

In this mode, a profile may be masked, limited, or partially visible.

Information such as identity, direct contact details, current employer, CV/resume, salary information, and other sensitive details may remain hidden unless the professional approves access or completes a consent-led connection workflow.

You must not:

• Attempt to identify a Confidential professional without approval
• Use external research to uncover a masked identity
• Guess and contact the professional outside Korum
• Contact the professional’s employer, colleagues, manager, HR team, references, or workplace contacts
• Share masked profile information with others to identify the person
• Bypass consent-led access workflows
• Pressure the professional to disclose information
• Misrepresent a role, company, client, salary, or hiring authority to secure access
• Any attempt to bypass Confidential controls may result in immediate restriction, suspension, or termination of access.

9. Access Request Standards

Where an access request is required, you must provide accurate and genuine information.

An access request may require:

• Recruiter name
• Company name
• Employer or client identity, where applicable
• Role title
• Role description
• Hiring location
• Work model
• Salary or compensation range
• Seniority level
• Reason for access
• Confidentiality requirement
• Consent-led access requirement, if applicable
• You must not submit fake, speculative, vague, misleading, inflated, or deceptive access requests.
• Professionals may approve, reject, pause, or request more information.
• Worldhire does not guarantee that any access request will be approved.

10. Consent-Led Access and Confidentiality Conduct

Where consent-led access applies, you must comply with the consent-led access terms and all related confidentiality requirements.

You must not disclose consent-protected information to unauthorised persons.

You must not use confidential information for any purpose other than the specific hiring discussion or opportunity for which it was shared.

Unless Worldhire Global Ltd is expressly named as a party to a specific consent-led access agreement, Worldhire acts only as a platform facilitator and is not responsible for enforcing the consent-led access agreement between users.

If you breach a consent-led access agreement, confidentiality obligation, consent condition, or access rule, you are responsible for your own breach and any resulting claims, losses, liabilities, damages, or consequences.

Worldhire may restrict, suspend, or terminate your access where consent-led access breach or confidentiality misuse is reported or suspected.

11. Candidate Data Handling

Candidate and professional information accessed through Korum must be handled with care.

You must:

• Use candidate data only for legitimate hiring purposes
• Limit access internally to people directly involved in the relevant hiring process
• Keep candidate information secure
• Avoid unnecessary copying, downloading, forwarding, or storage
• Delete or restrict candidate data when no longer needed
• Respect candidate preferences, visibility mode, and consent
• Follow applicable data protection laws
• Notify Worldhire if Korum data is misused, lost, exposed, or accessed without authority

You must not:

• Sell candidate data
• Resell candidate data
• Add candidate data to unrelated databases
• Upload candidate data to third-party tools without lawful basis and authorisation
• Train AI models using candidate data
• Use candidate data for commercial intelligence
• Use candidate data for unrelated marketing
• Share candidate information with unauthorised clients, vendors, partners, affiliates, colleagues, overseas offices, or third parties

12. Cross-Border Candidate Data Conduct

Korum may allow access to professionals across multiple countries and geographies.

Global access does not mean unrestricted global use of candidate information.

If you access professionals across multiple countries, you must handle their information carefully and lawfully.

You must:

• Use candidate data only for genuine hiring purposes
• Respect the candidate’s geography, visibility mode, and consent
• Comply with applicable local privacy, employment, communication, and hiring laws
• Avoid unnecessary copying, exporting, overseas transfer, or external storage
• Share candidate data only with authorised hiring stakeholders
• Keep candidate data secure in every country where it is accessed or stored
• Delete or restrict candidate data when it is no longer needed
• Notify Worldhire if candidate data is misused, lost, exposed, or accessed without authority
• You must not move candidate data across countries, offices, group companies, clients, vendors, tools, databases, or third parties unless the transfer is lawful, necessary, authorised, and properly protected.
• Global discovery on Korum does not mean unrestricted global use, copying, export, transfer, storage, or onward sharing of candidate data.

13. Unsupported Jurisdictions and Security Controls

Recruiter access to Korum is available only in selected markets and is subject to approval.

You must not attempt to access Korum from an unsupported jurisdiction, sanctioned location, restricted location, or through misleading technical means.

You must not use VPNs, proxies, anonymising tools, false locations, fake company details, disposable email addresses, borrowed accounts, or third-party identities to bypass Korum’s access restrictions.

You must not allow unauthorised users, overseas offices, contractors, clients, vendors, or third parties to access Korum through your account.

If Worldhire determines that access is coming from an unsupported or high-risk location, or that access restrictions are being bypassed, Worldhire may immediately restrict, suspend, or terminate access.

Worldhire may also preserve audit logs, review account activity, block reach-out / connection access, remove content, notify affected users where appropriate, and take further legal, commercial, or security action.

14. No Scraping or Automated Extraction

You must not scrape, crawl, harvest, copy, bulk export, download, replicate, or extract Korum data.

This includes using:

• Bots
• Crawlers
• Scripts
• Browser automation
• Scraping tools
• AI agents
• Extensions
• Data extraction tools
• Manual bulk copying
• Unauthorised integrations

This restriction applies to:

• Candidate profiles
• Search results
• CVs/resumes
• Contact details
• Salary ranges
• Employer details
• reach-out / connection data
• Access request data
• Platform workflows
• Matching outputs
• Any other Korum data
• Violation may result in immediate termination and possible legal, commercial, or security action.

15. External Storage and Third-Party Tools

You must not upload, copy, sync, export, or store Korum candidate information into external tools, databases, CRMs, applicant tracking systems, spreadsheets, AI tools, cloud folders, messaging platforms, or third-party systems unless you have lawful basis, proper authority, and appropriate security controls.

Candidate information from Korum must not be uploaded to:

• Public AI tools
• Unapproved AI systems
• Unsecured spreadsheets
• Personal email accounts
• Personal cloud drives
• Unauthorised ATS or CRM systems
• Third-party enrichment tools
• Data resale tools
• Marketing automation systems
• If candidate information is stored outside Korum, you are responsible for securing it, limiting access, deleting it when no longer needed, and complying with applicable law.

16. Candidate Communication Standards

When contacting a professional through Korum or after reach-out / connection, you must communicate professionally and transparently.

You must:

• Identify yourself clearly
• Identify your company or client accurately
• Explain the role or opportunity honestly
• Share realistic role details
• Respect candidate preferences
• Avoid pressure tactics
• Stop communication if the professional requests no further contact
• Avoid repeated, excessive, or irrelevant outreach
• Maintain confidentiality

You must not:

• Mislead the candidate
• Hide the real employer where disclosure is required
• Inflate salary, title, hiring urgency, or role authority
• Send irrelevant mass messages
• Use aggressive follow-ups
• Contact the candidate’s current employer
• Threaten, pressure, or harass the candidate
• Use personal information for non-hiring communication

17. Current Employer Protection

You must never contact a professional’s current employer, manager, colleagues, HR team, references, vendors, or workplace contacts without the professional’s explicit consent.

This rule applies even if:

• The professional is in Discoverable Mode
• The current employer is visible on the profile
• You know someone at the employer
• You want to verify employment
• You are acting for a client
• You believe the professional may be interested
• You have used the connection / reach-out workflow
• The professional is already in a hiring process
• Unauthorised employer contact is a serious breach of Korum’s trust model.

18. Role Accuracy and Hiring Honesty

All role, company, and hiring information must be accurate.

You must not misrepresent:

• Employer identity
• Client identity
• Hiring authority
• Role title
• Role level
• Salary or compensation range
• Location
• Work model
• Visa or work authorisation requirements
• Contract type
• Employment type
• Interview process
• Hiring timeline
• Confidentiality status
• Budget approval
• Offer likelihood
• If role details change materially, you should update the professional or stop the process.

19. Fair Hiring and Non-Discrimination

You must comply with applicable employment, labour, equality, anti-discrimination, immigration, and hiring laws.

You must not use Korum to discriminate unlawfully based on protected characteristics or other legally prohibited grounds.

You must not request irrelevant personal information or use candidate information for unlawful, discriminatory, exploitative, or unethical hiring decisions.

Worldhire may restrict or terminate access if it believes Korum is being used for discriminatory, misleading, unethical, or unlawful hiring practices.

20. Respectful Conduct

You must treat professionals respectfully.

You must not:

• Harass
• Threaten
• Abuse
• Insult
• Shame
• Pressure
• Mislead
• Exploit
• Intimidate
• Retaliate
• Send inappropriate messages
• Use discriminatory or offensive language
• Korum is intended for serious professional hiring conversations.

21. No Circumvention

You must not use Korum to identify professionals and then bypass the platform, commercial terms, reach-out / connection controls, consent workflows, consent-led access workflows, or access rules.

You must not attempt to avoid:

• Subscription fees
• Access fees
• Success fees
• Recruiter terms
• Client terms
• Consent-led access requirements
• reach-out / connection controls
• Candidate consent
• Platform usage restrictions
• Where a candidate, employer, recruiter, or client relationship is introduced, accessed, or materially enabled through Korum or Worldhire, applicable commercial terms may continue to apply according to the relevant agreement.

22. Use of CVs and Documents

CVs, resumes, and documents accessed through Korum must be used only for legitimate hiring purposes.

You must not:

• Forward CVs to unauthorised persons
• Upload CVs into unrelated databases
• Use CVs to train AI models
• Share CVs without lawful basis or permission
• Retain CVs indefinitely
• Use CVs for spam or unrelated business development
• Modify CVs in a misleading way
• Present a candidate without authority
• If a CV or document is accessed through consent-led or confidential workflow, you must follow all related restrictions.

23. Candidate Presentation and Submission

You must not submit or present a professional to a client, employer, hiring manager, or third party without appropriate authority and lawful basis.

Where candidate approval is required, you must obtain it.

You must not:

• Present a candidate without consent where consent is required
• Claim representation without authority
• Alter a candidate’s profile misleadingly
• Submit a candidate to irrelevant roles
• Use a candidate profile to generate business without genuine candidate engagement
• Share a candidate profile after the professional has withdrawn interest
• Share a candidate profile in violation of visibility, reach-out / connection, consent, or consent-led access controls

24. Payment and Commercial Conduct

If your access is subject to fees, subscriptions, success fees, access fees, or other commercial terms, you must comply with those terms.

You must not:

• Avoid payment obligations
• Misstate hiring outcomes
• Conceal placements
• Move conversations outside agreed workflows to avoid fees
• Misrepresent client or employer identity to avoid commercial obligations
• Use another account to bypass restrictions
• Failure to comply may result in suspension, termination, invoicing, recovery action, or other remedies available to Worldhire.

25. Reporting Misuse

You should report suspected misuse, errors, data exposure, confidentiality breaches, or suspicious activity to Worldhire.

Report issues to:

• support@worldhire.com
• security@worldhire.com
• privacy@worldhire.com

Reports may include:

• Candidate data misuse
• Unauthorised sharing
• Suspicious account activity
• Consent-led access breach
• Confidentiality breach
• Scraping
• Fake recruiter accounts
• Misleading role information
• Harassment or inappropriate conduct
• Contact with current employer
• Use of unauthorised tools or systems

26. Audit Logs and Monitoring

Korum may log recruiter and hiring user activity for audit, security, compliance, misuse prevention, and platform accountability.

This may include:

• Login activity
• Search activity
• Profile views
• reach-out / connection actions
• Access requests
• Shortlists
• Messages
• Download activity, where applicable
• Consent-led access workflow activity
• Account changes
• Device and IP metadata
• Security events
• Misuse reports
• Worldhire may review logs where misuse, security concerns, confidentiality breach, dispute, or policy violation is suspected.

27. Consequences of Breach

If you breach this Code, Worldhire may take action including:

• Warning you
• Restricting access
• Blocking reach-out / connection access
• Suspending your account
• Terminating your account
• Removing content
• Notifying affected professionals where appropriate
• Preserving audit logs
• Refusing future access
• Informing your employer, company, client, or authorised account owner where appropriate
• Cooperating with lawful requests
• Taking legal, commercial, or security action where appropriate
• Worldhire’s decision to take or not take action does not make Worldhire responsible for the underlying conduct, dispute, breach, or loss caused by a user.

28. No Platform Guarantee

Access to Korum does not guarantee:

• Candidate response
• Candidate interest
• Candidate availability
• Candidate suitability
• Interview acceptance
• Offer acceptance
• Joining
• Retention
• Hiring success
• Accuracy of all user-provided information
• Continued platform access
• Continued reach-out / connection access
• Approval of access requests
• You remain responsible for your own hiring decisions, due diligence, background checks, employment checks, contracts, offer letters, and legal compliance.

29. Relationship With Other Policies

This Recruiter Code of Conduct forms part of Korum’s wider legal and platform framework.

It should be read with:

• Terms of Use
• Privacy Policy
• Recruiter Terms
• Candidate Consent Policy
• Confidentiality & Consent Policy
• Cookie Policy
• Payments & Billing Policy
• Data Retention & Deletion Policy
• Subprocessors & Data Locations page
• If there is a conflict between this Code and a signed commercial agreement, the signed commercial agreement will apply to the extent of that conflict.

30. Changes to This Code

Worldhire may update this Recruiter Code of Conduct from time to time.

The updated version will be effective from the date shown at the top of this page.

If changes are material, Worldhire may notify users through the website, email, account notice, or another appropriate method.

Continued use of Korum after changes means you accept the updated Code.

31. Contact

For questions about this Recruiter Code of Conduct, contact:

• Worldhire Global Ltd
• Registered Office: 124 City Road, London, EC1V 2NX, United Kingdom
• Email: connect@worldhire.com

For support:

• support@worldhire.com

For privacy matters:

• privacy@worldhire.com

For security concerns:

• security@worldhire.com