Privacy Policy

This Privacy Policy explains how Worldhire Global Ltd collects, uses, stores, shares, and protects personal information through its websites, platforms, products, dashboards, tools, and services, including Korum, Select, and Sphere.

For the purpose of this Privacy Policy, “Worldhire”, “we”, “us”, or “our” means Worldhire Global Ltd. “Platform” means our websites, applications, dashboards, tools, and digital services. “User”, “you”, or “your” means professionals, candidates, recruiters, employers, companies, clients, partners, website visitors, and other individuals who interact with our services.

Korum is designed as a confidential career and hiring platform for experienced professionals and trusted companies. Our model is built around controlled visibility, recruiter verification, consent-led access, and confidential hiring workflows.

1. Who We Are

Worldhire Global Ltd is a company registered in England and Wales.

• Company Name: Worldhire Global Ltd
• Company Number: 17306978

Registered Office: 124 City Road, London, EC1V 2NX, United Kingdom

Jurisdiction: England and Wales

Korum, Select, and Sphere are operated by Worldhire Global Ltd.

For privacy matters, contact:

• Email: privacy@worldhire.com

For general enquiries:

• Email: connect@worldhire.com

For support:

• Email: support@worldhire.com

For security concerns:

• Email: security@worldhire.com

2. Scope of This Privacy Policy

This Privacy Policy applies when you:

• Visit our website
• Register on Korum, Select, Sphere, or any Worldhire platform
• Create a professional or candidate profile
• Join Korum in Discoverable Mode or Confidential Mode
• Register as a recruiter, employer, company, or hiring partner
• Submit an enquiry or contact form
• Communicate with our team
• Use our dashboards, products, or services
• Participate in hiring, search, access request, consent, consent-led access, or reach-out / connection workflows
• Make or receive payments through supported payment channels
• Interact with our emails, campaigns, events, or business communications
• This Privacy Policy should be read together with our Terms of Use, Recruiter Terms, Candidate Consent Policy, Recruiter Code of Conduct, Cookie Policy, Confidentiality & Consent Policy, Data Retention & Deletion Policy, Subprocessors & Data Locations page, and any specific contract or agreement that applies to you.

3. Our Privacy and Visibility Position

Korum is not designed as an open public resume database.

Profile visibility depends on the mode selected by the professional.

Discoverable Mode

In Discoverable Mode, your professional profile is visible within Korum to verified or approved recruiters, employers, companies, and hiring partners.

This may include your name, professional experience, current and previous roles, employer information, education, skills, industry, location, notice period, salary or compensation range where provided, CV/resume where uploaded or enabled, career preferences, and other professional profile details.

Your direct contact details, such as phone number and email address, are hidden by default.

A verified or approved recruiter may message you through Korum’s in-app connection workflow at no credit cost. A verified or approved recruiter may access your direct contact details (email address and phone number) only by using Korum’s paid contact-reveal feature, which involves a one-time credit charge; once used, that access remains available to that recruiter. Contact reveal is not available where you have enabled do-not-contact. By selecting Discoverable Mode, you consent to this controlled connection and contact-reveal workflow.

Discoverable Mode does not mean your profile is publicly available on the open internet. It means your profile is visible inside controlled Korum workflows to verified or approved hiring users.

Confidential Mode

In Confidential Mode, your profile may be masked, limited, or partially visible.

Your identity, current employer, contact details, CV/resume, and other sensitive information may remain hidden unless you approve access or complete a consent-led connection workflow.

Recruiters may need to request access. You may approve, reject, pause, or require consent-led access before deeper disclosure.

Information Not Shared as Profile Data

Even in Discoverable Mode, the following are not displayed as professional profile information:

• Login credentials
• Passwords
• Payment credentials
• Internal admin notes
• Internal security logs
• Audit records
• Platform risk flags
• Private support records
• Internal operational records

4. Information We Collect

We collect different types of information depending on how you use the Platform.

4.1 Information from Professionals / Candidates

When you create or update a profile, we may collect:

• Full name
• Email address
• Phone number
• Country, city, and location preferences
• Work history
• Current role and previous roles
• Current employer and previous employers
• Education and qualifications
• Skills, industries, functions, and specialisations
• Total years of experience
• Resume/CV and supporting profile documents
• Portfolio links or professional profile links, where provided
• Salary range or compensation band
• Expected salary or compensation range
• Notice period
• Availability status
• Career preferences
• Work type preferences, including remote, hybrid, onsite, relocation, or global opportunities
• Profile visibility mode, such as Discoverable or Confidential
• Consent preferences and visibility settings
• Access approvals, rejections, or reach-out / connection decisions
• Consent-led access workflow activity
• Recruiter interaction history
• Support requests, complaints, and misuse reports

4.2 Information from Recruiters, Employers, and Companies

When recruiters, employers, companies, or hiring partners use our Platform, we may collect:

• Name
• Work email address
• Phone number
• Company name
• Job title
• Department or function
• Country and office location
• Company website
• Hiring requirements
• Job descriptions and role mandates
• Salary or compensation ranges for roles
• Hiring location and work model
• Recruiter verification information
• Client or employer details
• Subscription, billing, and payment information
• Search activity
• Saved profiles
• reach-out / connection actions
• Access requests
• Shortlists
• Hiring workflow activity
• Communication with professionals through the Platform
• Consent-led access activity
• Support and service requests
• Misuse, complaint, or compliance review records

4.3 Website and Technical Information

When you visit or use our website or Platform, we may collect:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location based on IP address
• Pages viewed
• Time spent on pages
• Referring website or source
• Login activity
• Session activity
• Cookies and similar technologies
• Security logs
• Error logs
• Usage analytics
• Performance and diagnostic data

4.4 Payment and Billing Information

Where paid services are used, we may collect or process:

• Billing name
• Company name
• Billing address
• Tax details
• Invoice details
• Payment status
• Subscription details
• Transaction reference
• Payment method metadata
• We do not intend to store full card numbers, UPI credentials, or complete payment credentials on our own systems. Payment information may be processed by third-party payment providers, including Stripe, Razorpay, or other authorised payment processors depending on location and payment method.

4.5 Information from Other Sources

We may receive information from:

• Recruiters or employers
• Clients or hiring partners
• Referrals
• Public professional profiles
• Company websites
• Public job-related sources
• Professional networks
• Service providers
• Identity, fraud-prevention, verification, or compliance tools
• Communications with our team
• Where we obtain information from third-party or public sources, we use it only where we have a lawful basis and where it is relevant to our services.

5. Special Category Data

We do not require users to provide special category data such as health information, religious beliefs, political opinions, trade union membership, biometric data, sexual orientation, or racial or ethnic origin.

You should not upload special category data unless it is necessary for a specific lawful purpose.

If special category data is included in a CV, document, communication, or profile voluntarily, we will process it only where necessary and where a valid legal basis and condition applies.

6. How We Use Personal Information

We use personal information for the purposes below.

6.1 Platform Operation

We use personal information to:

• Create and manage accounts
• Build and maintain professional profiles
• Operate recruiter and employer dashboards
• Enable talent search, discovery, matching, and shortlisting
• Enable Discoverable and Confidential profile modes
• Manage profile visibility and access permissions
• Enable recruiter reach-out / connection actions and access request workflows
• Record candidate approval, rejection, consent, and reach-out / connection decisions
• Provide customer support
• Maintain service quality and platform functionality

6.2 Profile Visibility and Recruiter Connection

In Discoverable Mode, we use your information to make your professional profile visible to verified or approved hiring users inside Korum.

Direct contact details remain hidden by default; verified or approved recruiters may message the professional through Korum’s in-app connection workflow at no credit cost, and may access direct contact details only through Korum’s paid contact-reveal feature, where permitted.

We may log reach-out / connection activity for:

• Audit
• Security
• Misuse prevention
• Platform accountability
• Dispute review
• Compliance records
• In Confidential Mode, we use your information to maintain masked or limited visibility and to manage access approval or consent-led connection workflows.

6.3 Confidential Hiring and Candidate Protection

We use personal information to:

• Support controlled profile visibility
• Protect contact details until access is permitted through platform workflows
• Manage access requests from recruiters
• Record consent and approval decisions
• Support consent-led access workflows where required
• Maintain logs of profile views, access requests, approvals, rejections, reach-outs, and consent-led access activity
• Investigate suspected misuse, scraping, unauthorised contact, or breach of platform rules

6.4 Recruiter and Employer Services

We use personal information to:

• Verify recruiter and employer access
• Understand hiring requirements
• Match relevant professionals to roles
• Support confidential hiring mandates
• Manage recruiter access levels
• Process subscriptions and service requests
• Provide support and account management
• Maintain records of recruiter usage and compliance

6.5 Communication

We use personal information to:

• Respond to enquiries
• Send account updates
• Send platform notifications
• Notify professionals of relevant platform activity
• Notify recruiters of candidate decisions where applicable
• Send policy, security, or service updates
• Provide support
• Send relevant business communications where permitted

6.6 Improvement and Analytics

We may use personal information, usage data, and aggregated data to:

• Improve search and matching quality
• Improve user experience
• Understand product performance
• Fix bugs and technical issues
• Improve platform security
• Develop new features
• Understand hiring market trends
• Improve candidate and recruiter workflows
• Where possible, we use aggregated or de-identified information for analytics and product improvement.

6.7 Security, Legal, and Compliance

We use personal information to:

• Prevent unauthorised access
• Detect suspicious activity
• Prevent scraping, spam, fraud, or misuse
• Enforce our terms and policies
• Comply with tax, accounting, legal, and regulatory obligations
• Respond to lawful requests
• Resolve disputes
• Protect users, the Platform, and Worldhire

7. Lawful Basis for Processing

We rely on different lawful bases depending on the processing activity.

Identity, CV, or sensitive detail reach-out / connection in consent-led access workflows

• Consent
• Salary range and compensation preference processing
• Consent / Contract / Legitimate interests
• Recruiter verification
• Legitimate interests / Contract
• Platform security logs
• Legitimate interests / Legal obligation
• Billing and payments
• Contract / Legal obligation
• Consent, reach-out, and consent-led access logs
• Contract / Legitimate interests / Legal obligation
• Product analytics
• Legitimate interests / Consent where required
• Marketing communications
• Consent / Legitimate interests where permitted
• Misuse investigation and enforcement
• Legitimate interests / Legal obligation

Where we rely on legitimate interests, we consider whether our interests are overridden by your rights and freedoms.

Where we rely on consent, you may withdraw consent where applicable. Withdrawal of consent does not affect processing already carried out before withdrawal, and some information may still be retained where required for legal, audit, security, billing, or compliance reasons.

8. Discoverable Mode Consent

By selecting Discoverable Mode, you agree that your professional profile may be visible to verified recruiters, employers, companies, and approved hiring partners on Korum.

This may include:

• Name
• Professional summary
• Work experience
• Current and previous roles
• Current and previous employers
• Education
• Skills
• Industry
• Function
• Location
• Notice period
• Salary or compensation range where provided
• Expected compensation range where provided
• CV/resume where uploaded or enabled
• Career preferences
• Availability status
• Other profile information you provide
• Your direct contact details, such as phone number and email address, are hidden by default.
• Verified or approved recruiters may message you through Korum’s in-app connection workflow at no credit cost. A verified or approved recruiter may access your direct contact details (email address and phone number) only by using Korum’s paid contact-reveal feature, which involves a one-time credit charge; once used, that access remains available to that recruiter. Contact reveal is not available where you have enabled do-not-contact. By selecting Discoverable Mode, you provide consent for this controlled connection and contact-reveal workflow.
• reach-out / connection activity may be logged for audit, security, misuse prevention, platform accountability, and dispute review.
• You may change your visibility mode, pause your profile, or request profile removal through account settings or by contacting support, subject to platform rules and legal or audit retention requirements.

9. Confidential Mode Consent

By selecting Confidential Mode, you request stronger confidentiality and controlled access.

In this mode, your profile may be masked, limited, or partially visible. Information such as your identity, current employer, contact details, CV/resume, and other sensitive details may remain hidden unless you approve access or complete a consent-led connection workflow.

Recruiters may need to request access before deeper information is shared.

You may approve, reject, pause, or require consent-led access before deeper disclosure.

Consent-led access does not guarantee interview selection, offer, employment, exclusivity, or hiring outcome.

10. Salary and Compensation Information

Korum may collect salary range, expected compensation, notice period, and related career information to improve hiring relevance.

Salary and compensation information may be used to:

• Improve matching relevance
• Reduce unsuitable recruiter approaches
• Support candidate preferences
• Help recruiters understand fit
• Avoid unnecessary conversations where compensation expectations do not match
• Support confidential hiring discussions
• In Discoverable Mode, salary or compensation range may be visible where provided or enabled.
• In Confidential Mode, salary or compensation information may remain hidden, limited, or shared only through controlled access depending on platform settings and candidate consent.

11. Recruiter and Employer Responsibilities

Recruiters and employers using Korum must use candidate information only for legitimate hiring purposes.

Recruiters and employers must not:

• Contact professionals outside permitted workflows
• Contact a professional’s current employer
• Scrape, copy, export, or store profile data without permission
• Share candidate information with unauthorised third parties
• Misrepresent roles, salary, location, hiring authority, or company identity
• Use candidate data for spam, marketing, resale, or unrelated purposes
• Use candidate data in an unlawful or discriminatory manner
• Bypass platform consent, confidentiality, reach-out / connection, or consent-led access requirements
• Worldhire may suspend, restrict, or terminate recruiter access if misuse is suspected.

12. Controller and Processor Roles

Worldhire Global Ltd generally acts as the data controller for personal information processed through its own Platform because we determine the purposes and means of processing.

Service providers who host, secure, support, or process data on our behalf generally act as processors.

Recruiters, employers, and clients may act as independent controllers for their own hiring decisions and recruitment processes once candidate information is lawfully shared with them through the Platform or another authorised process.

Where a separate agreement states different roles, that agreement will apply.

13. How We Share Personal Information

We may share personal information with the following categories of recipients.

13.1 Verified Recruiters, Employers, Companies, and Hiring Partners

In Discoverable Mode, professional profile information may be visible to verified or approved hiring users inside Korum. Direct contact details may be accessed by a verified or approved recruiter through Korum’s paid contact-reveal feature, where permitted.

In Confidential Mode, information may be shared according to access approval, candidate consent, consent-led access workflows, and applicable platform settings.

13.2 Service Providers

We may use third-party service providers for:

• Website hosting and cloud hosting
• Database, storage, authentication, and realtime services
• Security, firewall, and traffic protection
• Transactional email delivery
• Payment processing
• The AI help assistant that answers help questions using our own published help articles
• Accounting
• Legal and compliance support

We do not currently use third-party analytics vendors, third-party advertising, marketing, or retargeting vendors, third-party SMS or notification-service vendors, third-party support-chat vendors, or third-party electronic-signature, document-workflow, or identity-verification tools. User messaging, consent-led access acceptance, and identity handling are provided in-app as first-party features. The authoritative, current list of our service providers is maintained on our Subprocessors and Data Locations page.

13.3 India Operations and Partner Support

India operations may be supported by Khaitan Infotech Pvt Ltd.

Selected independent partner offices may support local market intelligence, sourcing reach, hiring access, candidate engagement, or delivery coordination.

Partner access to personal information, where required, should be limited to what is necessary for the relevant purpose and subject to appropriate confidentiality and data protection controls.

13.4 Legal, Regulatory, and Compliance Authorities

We may share information where required to:

• Comply with law
• Respond to lawful requests
• Protect legal rights
• Prevent fraud or misuse
• Enforce agreements
• Protect users or the Platform
• Meet tax, accounting, or regulatory obligations

13.5 Business Transfers

If Worldhire is involved in a merger, acquisition, restructuring, investment, sale of assets, or similar business transaction, personal information may be transferred as part of that process, subject to appropriate confidentiality and legal safeguards.

14. Subprocessors and Technology Providers

We may use technology providers to operate and secure the Platform.

These may include providers for:

• Database and application infrastructure
• Cloud hosting
• Web application firewall and CDN
• Authentication
• Storage and realtime services
• Transactional email
• Payments
• The AI help assistant grounded only on our own published help articles
• We do not currently rely on third-party analytics, support-chat, or consent-led-access/document-workflow vendors; messaging, consent-led access acceptance, and identity handling are first-party, in-app features.
• Our Subprocessors and Data Locations page provides the authoritative, current list of key providers and data locations.

15. We Do Not Sell Candidate Data

Worldhire does not sell candidate personal information as a standalone database.

Korum is designed as a controlled access platform where candidate information is shared through profile mode selection, recruiter verification, reach-out / connection workflows, access requests, consent workflows, and confidentiality controls.

16. International Data Processing

Worldhire Global Ltd is based in the United Kingdom. Our users, service providers, operations, and partner network may be located in different countries.

Your information may be processed in:

• United Kingdom
• India
• Countries where our technology providers operate
• Countries where authorised partner support is required
• Other jurisdictions relevant to platform operations
• Where personal information is transferred outside the United Kingdom, we use appropriate safeguards where required. These may include adequacy arrangements, contractual protections, data processing agreements, technical controls, organisational controls, or other legally recognised transfer mechanisms.

17. Data Storage and Security

We use technical and organisational measures designed to protect personal information.

These may include:

• Encryption in transit
• Access control
• Role-based permissions
• Admin access restrictions
• Authentication controls
• Audit logs
• Security monitoring
• Firewall and traffic protection
• Controlled access to contact details
• Controlled access to CVs and documents
• Internal confidentiality controls
• Platform misuse monitoring
• Regular review of access privileges
• Limited access based on business need
• No digital platform can guarantee absolute security. Users should protect their login credentials and notify us immediately if they suspect unauthorised access.

18. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The table below provides indicative retention periods. Actual retention may vary depending on legal, tax, accounting, audit, security, contractual, or dispute-related requirements.

• Data Type
• Indicative Retention Period
• Active user account data
• While the account remains active
• Candidate profile data

While profile is active, visible, confidential, paused, or retained for service purposes

Hidden or paused profiles

Until reactivated, deleted, or reviewed under retention rules

Deleted profile data

Removed from active systems within a reasonable period, usually 30-90 days where technically and legally possible

Backup copies

Retained according to backup cycles, then overwritten or deleted

Recruiter access and reach-out / connection logs

Up to 6 years where needed for audit, misuse prevention, legal, or dispute purposes

Candidate consent and approval logs

Up to 6 years where needed for audit, legal, or dispute purposes

• Consent-led access records
• Up to 6 years or longer if required by contract or law
• Billing, invoice, and payment records

Usually up to 6 years or as required by applicable tax/accounting law

Security logs

Usually 12-24 months, unless needed longer for investigation or legal reasons

Support communications

Usually up to 3 years, unless needed longer for service, legal, or dispute purposes

Marketing preferences

Until you opt out or we refresh/delete records under our retention process

You may request deletion of your profile or account by contacting privacy@worldhire.com.

Some information may be retained after deletion where necessary for legal, audit, security, billing, dispute, fraud-prevention, or compliance reasons.

19. Your Rights

Depending on your location and applicable law, you may have rights in relation to your personal information.

These may include the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict processing
• Object to processing
• Withdraw consent
• Request a copy of your data
• Object to direct marketing
• Ask about automated processing or profiling
• Lodge a complaint with a supervisory authority

To make a request, contact:

• privacy@worldhire.com
• We may need to verify your identity before processing certain requests.
• We aim to respond to valid privacy requests within applicable legal timelines.

20. Withdrawal of Consent

Where we rely on consent, you may withdraw consent by changing your settings, changing profile mode, pausing your profile, or contacting us.

Examples include:

• Moving from Discoverable Mode to Confidential Mode
• Pausing or hiding your profile
• Requesting removal of your profile
• Rejecting access in consent-led access workflows
• Withdrawing consent for future recruiter connection
• Requesting removal of your CV from active visibility
• Opting out of marketing communications
• Withdrawal of consent does not affect processing carried out before withdrawal. Some records may be retained where necessary for legal, security, audit, billing, or dispute-related reasons.

21. Automated Matching, Ranking, and Profiling

Korum may use matching, filtering, ranking, recommendation, or scoring tools to help professionals and recruiters discover relevant opportunities or profiles.

These tools may consider information such as:

• Experience
• Skills
• Industry
• Function
• Location
• Role preferences
• Compensation range
• Notice period
• Availability
• Profile mode
• Recruiter requirements
• Profile completeness
• Hiring relevance
• Unless clearly stated otherwise, these tools support discovery and workflow efficiency. They do not make final hiring decisions on behalf of employers.
• Recruiters and employers remain responsible for their own hiring decisions.
• If we introduce any solely automated decision-making that produces legal or similarly significant effects, we will update this Privacy Policy and provide appropriate information and safeguards.

22. Marketing Communications

We may send service updates, product announcements, newsletters, business communications, event invitations, or relevant hiring-related information where permitted.

You can opt out of marketing communications using the unsubscribe option or by contacting us.

Even if you opt out of marketing, we may still send important service, account, security, legal, or policy communications.

23. Cookies and Similar Technologies

We may use cookies and similar technologies to:

• Keep the website functioning
• Maintain login sessions
• Improve security
• Remember preferences
• Understand website usage
• Improve user experience
• Measure performance
• Support analytics and marketing where permitted
• Some cookies are essential. Others may require consent depending on applicable law.
• More information is available in our Cookie Policy.

24. Children’s Data

Our Platform is not intended for children or individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we may delete it.

25. Third-Party Links

Our website or Platform may contain links to third-party websites, services, payment providers, partner websites, or external resources.

We are not responsible for the privacy practices, security, or content of third-party websites. You should review the privacy policies of those third parties before providing information.

26. Accuracy of Information

Users are responsible for keeping their information accurate and up to date.

Professionals should ensure that profile, work history, salary range, notice period, availability, and preference information is current.

Recruiters and employers should ensure that role details, company information, salary range, location, and hiring authority are accurate.

27. Data of Other People

You should not upload or provide personal information about another person unless you have the right or permission to do so.

Recruiters and employers must ensure they have authority to submit hiring information, role details, or contact information on behalf of their organisation.

28. Account Closure and Profile Deletion

You may request to close your account or delete your profile by contacting us.

After a deletion request:

• Your profile may be removed from active visibility.
• Some information may be retained for legal, audit, security, billing, dispute, or compliance reasons.
• Backup copies may remain for a limited period according to backup cycles.
• We may retain records of consent, reach-out / connection actions, access requests, consent-led access activity, misuse reports, or financial transactions where necessary.

29. Complaints

If you have a privacy concern, please contact us first:

• privacy@worldhire.com
• If you are in the United Kingdom, you may also have the right to complain to the Information Commissioner’s Office.

30. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we may notify users through the website, email, account notice, or another appropriate method.

The updated version will be effective from the date shown at the top of this page.

31. Contact Us

For privacy questions, requests, or complaints:

• Worldhire Global Ltd
• Registered Office: 124 City Road, London, EC1V 2NX, United Kingdom
• Email: privacy@worldhire.com

For general enquiries:

• connect@worldhire.com

For support:

• support@worldhire.com

For security concerns:

• security@worldhire.com