Cookie Policy

This Cookie Policy explains how Worldhire Global Ltd uses cookies and similar technologies across its websites, platforms, dashboards, tools, and services, including Korum, Select, and Sphere.

This policy should be read together with our Privacy Policy, Terms of Use, Candidate Consent Policy, Recruiter Terms, Recruiter Code of Conduct, Confidentiality & Consent Policy, Payments & Billing Policy, Data Retention & Deletion Policy, and any other applicable policy or agreement.

For the purpose of this policy, “Worldhire”, “we”, “us”, or “our” means Worldhire Global Ltd. “Platform” means our websites, applications, dashboards, tools, and digital services. “User”, “you”, or “your” means any person or organisation visiting, accessing, or using our services.

1. About Worldhire Global Ltd

Worldhire Global Ltd is a company registered in England and Wales.

• Company Name: Worldhire Global Ltd
• Company Number: 17306978

Registered Office: 124 City Road, London, EC1V 2NX, United Kingdom

Jurisdiction: England and Wales

Korum, Select, and Sphere are operated by Worldhire Global Ltd.

For privacy or cookie-related questions, contact:

• privacy@worldhire.com

For support:

• support@worldhire.com

2. Purpose of This Policy

This Cookie Policy explains:

• What cookies are
• What similar technologies may be used
• Why we use cookies
• The types of cookies we use
• Which cookies may require consent
• How users can accept, reject, or manage cookies
• How third-party cookies may work
• How long cookies may remain on a device
• How users can change cookie preferences

3. What Are Cookies?

Cookies are small text files placed on your device when you visit a website or use an online service.

Cookies may help a website or platform:

• Recognise your device
• Keep you signed in
• Maintain session security
• Remember preferences
• Understand website usage
• Improve performance
• Support analytics
• Support advertising or marketing where permitted
• Protect against fraud, abuse, and unauthorised access
• Cookies may be set by Worldhire directly or by third-party service providers used by Worldhire.

4. Similar Technologies

This policy also applies to similar technologies that store or access information on your device or browser.

These may include:

• Local storage
• Session storage
• Pixels
• Tags
• Beacons
• SDKs
• Scripts
• Tracking URLs
• Device identifiers
• Browser storage technologies
• Security and fraud-prevention technologies
• For simplicity, this policy refers to cookies and similar technologies together as “cookies”.

5. Why We Use Cookies

Worldhire may use cookies to:

• Operate the website and platform
• Keep users signed in
• Maintain session security
• Prevent fraud, scraping, spam, misuse, and unauthorised access
• Support recruiter verification and account security
• Remember user preferences
• Improve performance and reliability
• Understand how users interact with our website
• Analyse product and website usage
• Improve Korum, Select, Sphere, and related services
• Support customer support and troubleshooting
• Support marketing, retargeting, or campaign measurement where permitted
• Comply with legal, security, and operational requirements

6. Types of Cookies We Use

Worldhire may use the following categories of cookies.

7. Strictly Necessary Cookies

Strictly necessary cookies are required for the website or platform to work properly.

These cookies may be used for:

• Account login
• Session management
• Security
• Authentication
• Fraud prevention
• Load balancing
• Cookie consent management
• Form submission
• Payment security
• Platform access control
• Protection against bots, scraping, and misuse
• These cookies are necessary to provide the service requested by the user and cannot usually be switched off through our cookie preference tool.
• You may be able to block these cookies through your browser settings, but some parts of the website or platform may not work properly if you do so.

8. Preference Cookies

Preference cookies help remember choices you make.

These may include:

• Language preference
• Region preference
• Cookie preference
• Display preference
• Dashboard preference
• Saved settings
• Form preferences
• Preference cookies may improve user experience but may not always be strictly necessary.
• Where required, we may ask for consent before using preference cookies.

9. Analytics Cookies

Worldhire does not currently set analytics cookies. We do not use any third-party analytics service (such as Google Analytics) and do not load analytics tracking technologies on our website or platform.

This category exists as part of our cookie-consent framework so that, if we ever introduce analytics in future, it would only be activated with your consent. If we did use analytics cookies, they could help us understand:

• Pages visited
• Time spent on pages
• Traffic sources
• Device and browser type
• User journeys
• Feature usage
• Error patterns
• Website performance
• General product usage
• Analytics cookies are not strictly necessary and would only be used where consent is provided, unless a specific analytics setup qualifies for a lawful exemption under applicable law.
• See the cookie list in section 22 for the cookies we actually set today.

10. Marketing and Advertising Cookies

Worldhire does not currently set marketing, advertising, or retargeting cookies. We do not use advertising networks, marketing-measurement vendors, or retargeting providers, and we do not show ads on our website or platform.

This category exists as part of our cookie-consent framework so that, if we ever introduce marketing or advertising technologies in future, they would only be activated with your consent. If we did use such cookies, they could help us:

• Measure advertising performance
• Understand campaign effectiveness
• Track referral sources
• Avoid showing repeated ads
• Support retargeting where permitted
• Understand interest in Korum, Select, or Sphere services
• Marketing and advertising cookies are not strictly necessary and would require consent where applicable.

11. Security, Fraud Prevention, and Abuse-Prevention Technologies

Worldhire may use security technologies to protect users, professionals, recruiters, companies, and the platform.

These may help detect or prevent:

• Unauthorised access
• Fake accounts
• Bot activity
• Scraping
• Credential abuse
• Suspicious login attempts
• VPN or proxy abuse
• Rate-limit abuse
• Spam
• Fraud
• Misuse of the connection workflow
• Abuse of recruiter access
• Unauthorised automated extraction
• Some security technologies may be strictly necessary for platform protection. Others may require consent depending on their purpose and implementation.

12. Payment and Billing Cookies

Where users make payments or manage billing, cookies or similar technologies may be used by payment processors, banks, fraud-prevention services, or payment gateways.

These may support:

• Secure payment processing
• Fraud prevention
• Payment authentication
• Transaction completion
• Payment error handling
• Billing session continuity
• Payment-related cookies may be set by third-party payment providers.
• Your use of a third-party payment provider may also be subject to that provider’s own cookie policy, privacy policy, and terms.

13. Third-Party Cookies

The only third-party cookies that may be set today are strictly-necessary payment cookies set by our payment providers (Stripe outside India, Razorpay in India) on their hosted payment pages. We do not set third-party analytics, advertising, marketing, error-monitoring, customer-support, or document/consent-led-access-workflow cookies. Support is handled in-app, and consent-led access acceptance uses an in-app scroll-to-accept and typed-name signature, not a third-party document-workflow provider.

Where a payment cookie is set:

• It is controlled by the relevant payment provider and used to support secure payment processing and fraud prevention.
• The payment provider may process information according to its own cookie policy, privacy policy, and terms.

If we introduce any non-essential third-party cookies in future, they will be listed in section 22 and will load only after you give consent.

14. Cookies on Korum

Korum may use cookies and similar technologies to support:

• Professional account access
• Recruiter account access
• Company account access
• Session security
• MFA or authentication support
• Recruiter verification
• Profile visibility controls
• reach-out / connection controls
• Access request workflows
• Consent-led access workflows
• Candidate consent records
• Security monitoring
• Abuse prevention
• Product analytics where permitted
• Platform performance and troubleshooting
• Korum may also log certain platform activities separately from cookies, as described in our Privacy Policy and Data Retention & Deletion Policy.

15. Cookies and Personal Information

Some cookies may collect or relate to personal information.

This may include:

• IP address
• Device information
• Browser information
• Login status
• Account identifier
• Session activity
• Usage activity
• Referral source
• Consent preference
• Security signals
• Approximate location derived from IP address
• Where cookie information is personal information, it will be handled according to our Privacy Policy.

16. Cookie Consent

When required, Worldhire will request your consent before using non-essential cookies.

Non-essential cookies may include:

• Analytics cookies
• Marketing cookies
• Advertising cookies
• Retargeting cookies
• Some preference cookies
• Some third-party cookies
• Strictly necessary cookies may be used without consent because they are needed to provide the website or platform service.

When you first visit our website, you may see a cookie banner or preference tool allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Manage cookie preferences
• You can change your cookie preferences at any time through the cookie settings tool where available.

17. Cookie Banner

Our cookie banner may include options such as:

• Accept All
• Reject Non-Essential
• Manage Preferences
• Where non-essential cookies require consent, they should not be set before consent is given.
• If you reject non-essential cookies, the website and platform should still remain usable, although some features, analytics, personalisation, or marketing functions may be limited.

18. Managing Cookie Preferences

You can manage cookie preferences by:

• Using our cookie preference tool where available
• Clicking “Cookie Settings” on the website where available
• Changing browser settings
• Clearing cookies from your browser
• Blocking cookies through browser controls
• Using device-level privacy settings where available
• Using third-party opt-out tools where applicable
• If you block or delete cookies, some platform features may not work properly.
• If you clear cookies, your saved cookie preferences may also be removed and you may need to set them again.

19. Browser Controls

Most browsers allow users to:

• View cookies
• Delete cookies
• Block cookies
• Block third-party cookies
• Receive alerts before cookies are placed
• Clear browser storage
• Manage tracking preferences
• Browser controls vary by browser and device.
• You should refer to your browser’s help section for specific instructions.

20. Do Not Track and Global Privacy Signals

Some browsers may offer “Do Not Track” or similar privacy signals.

Because there is no consistent industry standard for responding to all browser-based tracking signals, Worldhire may not respond to every such signal in the same way.

Where legally required or technically supported, Worldhire may recognise certain privacy preference signals or provide other ways to manage cookie preferences.

21. Cookie Duration

Cookies may be session cookies or persistent cookies.

Session cookies are usually deleted when you close your browser.

Persistent cookies remain on your device for a set period or until you delete them.

Cookie duration may vary depending on:

• Cookie type
• Purpose
• Provider
• Browser settings
• Consent choice
• Security requirement
• Platform configuration
• We aim to retain cookies only for as long as reasonably necessary for the relevant purpose.

22. Cookie List

Worldhire may maintain a list of cookies used on its website and platform.

Worldhire currently uses only the strictly-necessary, first-party cookies and browser storage listed below. We do not use analytics, advertising, marketing, retargeting, or other non-essential third-party cookies. Our payment pages are hosted by our payment providers (Stripe / Razorpay), which may set their own strictly-necessary cookies under their policies. If we introduce any non-essential cookies in future, they will be listed here and will load only after you consent.

23. Changes to Cookies

Worldhire may add, remove, or change cookies and similar technologies over time.

This may happen when we:

• Improve the website
• Add platform features
• Change providers
• Improve security
• Add analytics tools
• Change marketing tools
• Improve account functionality
• Update Korum, Select, or Sphere services
• Meet legal, security, or operational requirements
• Where required, we may ask for fresh consent if the use of non-essential cookies materially changes.

24. Cookies and Children

Our services are not intended for children or individuals under the age of 18.

We do not knowingly use cookies to profile children.

If we become aware that a child has used our platform in breach of our policies, we may take steps to delete or restrict related information.

25. Third-Party Websites

Our website or platform may contain links to third-party websites, tools, payment providers, or partner services.

Third-party websites may use their own cookies or similar technologies.

Worldhire is not responsible for the cookie practices, privacy practices, content, or security of third-party websites.

You should review the cookie and privacy policies of any third-party website you visit.

26. Relationship With Other Policies

This Cookie Policy forms part of Worldhire’s wider legal and platform framework.

It should be read with:

• Privacy Policy
• Terms of Use
• Candidate Consent Policy
• Recruiter Terms
• Recruiter Code of Conduct
• Confidentiality & Consent Policy
• Payments & Billing Policy
• Data Retention & Deletion Policy
• Subprocessors & Data Locations page
• Where cookie data includes personal information, our Privacy Policy applies.

27. Changes to This Cookie Policy

Worldhire may update this Cookie Policy from time to time.

The updated version will be effective from the date shown at the top of this page.

If changes are material, Worldhire may notify users through the website, cookie banner, account notice, email, or another appropriate method.

Continued use of the website or platform after changes means you accept the updated Cookie Policy, subject to your cookie consent choices where applicable.

28. Contact

For questions about this Cookie Policy, contact:

• Worldhire Global Ltd
• Registered Office: 124 City Road, London, EC1V 2NX, United Kingdom
• Email: privacy@worldhire.com

For support:

• support@worldhire.com

For security concerns:

• security@worldhire.com